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Frequently Asked Questions - Take a Class

The American Academy courses use a traditional grade scale:
93-100% A
90-92% A-
87-89% B+
83-86% B
80-82% B-
77-79% C+
73-76% C
70-72% C-
67-69% D+
63-66% D
60-62% D-
0-59% No credit

When you are registered for a class, you will receive an email by Monday morning with login instructions. If you do not see this email, you should:

1. Check your spam folder
2. If our email is there, please mark our email as "not spam" so future emails show up in your inbox
3. If our email is NOT there, please contact us at student.services@theamericanacademy.com

The American Academy accepts students of all ages and locations. The American Academy does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

Our complete school offering is entirely web-based and supports most major operating systems and web browsers. Our recommendations are as follows:


TAA Recommends MINIMUM Recommended Version
Operating System Microsoft Windows

Apple

Linux
XP, Vista, Windows 7

OSX

Most major distros and kernels
Browsers
Google Chrome

Firefox

Internet Explorer

Safari

Opera
Version 1

Version 2

Version 7

Version 3

Version 9.1
Plugins and Players
Adobe Flash

Adobe PDF Reader
Version 9

Version 6
Productivity Apps
Microsoft Office

OpenOffice

Google Docs
2000

2.2

--
Connection Speed
High-speed Internet Connection
Cable or DSL
Screen Resolution
1280 x 1024 or higher
1024 x 768

Minimum hardware specifications that support the software and systems defined above is also required. Most modern computer hardware, manufactured from approximately 2001 or later, should be sufficient.

The TAA academic program is accredited by the Northwest Accreditation Commission, which tells your school that the credits you earn with us are legitimate. However, we recommend that you speak with your counselor before beginning so you can be sure there will be no surprises. We've put together all of the information your counselor will need. Download it here.

You have six months from the day you register to finish your course. However, each quarter-credit course is designed to take only 25-30 hours. There is no minimum time limit, so you could start a course on Monday and finish by Friday!

As of August 3rd, 2012, The American Academy has ended its relationship with the NCAA. If you have completed or are currently working on a course for NCAA approval, please contact our Student Support team at info@theamericanacademy.com as soon as possible so we can develop a plan of next steps. Additional questions may directed to the NCAA at (877) 262-1492.

The American Academy welcomes students of all ages and locations! Whether you need courses, credits, or a diploma, we have a program that's just right for you.

They are proctored by a licensed teacher or other public professional. You find the person, we verify that they are eligible to be a proctor.

You can purchase a course during the week and begin that very same day. If you purchase a class over the weekend you will receive access the following Monday. That's right - even Q3 of Algebra 2!

The American Academy's responsive student service representatives are standing by to answer your questions, 9:00 AM-5:00 PM mountain time, Monday through Friday. Call us at 1-888-364-6940 or email us at info@theamericanacademy.com.

The TAA academic program is accredited by AdvancED, which tells your school that the credits you earn with us are legitimate. However, we recommend that you speak with your counselor before beginning so you can be sure there will be no surprises. We've put together all of the information your counselor will need. Download it here.

Yes. We want you to be happy with your purchase, but of course you have 10 days from your date of purchase to request a refund. Please call us at 1-888-364-6940 to request a refund.

If your request is received within the 10 day policy, The American Academy will refund your entire purchase, less any amounts paid for materials shipped to you. We do not accept refunds on materials.