We are accredited by the Northwest Accreditation Commission, a Recognized Accrediting Association with the U.S. Department of Education. Learn More
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Frequently Asked Questions - General
When you are registered for a class, you will receive an email by Monday morning with login instructions. If you do not see this email, you should:
1. Check your spam folder
Here's a handy video that briefly describes the login process:
Our complete school offering is entirely web-based and supports most major operating systems and web browsers. Our recommendations are as follows:
Minimum hardware specifications that support the software and systems defined above is also required. Most modern computer hardware, manufactured from approximately 2001 or later, should be sufficient.
No. We are a completely independent private online high school, and have no relationship with any other American Academy school. We were founded and are located in Salt Lake City, Utah.
Our entire team - founders, investors, board members and employees - have never had any connection with another American Academy school, including those schools who operate in Miami, Florida.
The American Academy's responsive student service representatives are standing by to answer your questions, 9:00 AM-5:00 PM mountain time, Monday through Friday. Call us at 1-866-689-1932 or email us at info [at] taaschools.net.
Yes! The American Academy is accredited by the Northwest Accreditation Commission (NWAC). In order to earn accreditation through the NWAC, The American Academy had to document compliance with all of their standards in areas ranging from school vision, curriculum, instruction, and school leadership, to student services, facilities and finance, and continuous improvement. The NWAC is one of 6 regional accrediting bodies in the United States, each of which is widely recognized as conducting the most rigorous review and accreditation for U.S. public and private school programs.
The American Academy offers more than 200 core and elective online courses. Classes start every Monday; you can work through them at your own pace with the help of a licensed instructor who you can contact by email and online chat. You'll have up to six months to complete your course. Each course is worth .25 credits (1/2 of a semester credit).
Yes. We want you to be happy with your purchase, but of course you have 10 days from your date of purchase to request a refund. Please call us at 1-866-689-1932 to request a refund.
If your request is received within the 10 day policy, The American Academy will refund your entire purchase, less any amounts paid for materials shipped to you. We do not accept refunds on materials.